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Our team members have always been and always will be the key to our business and its ongoing success. We are committed to supporting their development, diversifying their workplace experiences, and furthering careers at JB.

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JB Hi-Fi Business & Commercial Sales

Sales Coordinator

Apply now Job no: 510693
Work type: Permanent Full Time
Location: VIC - Metro
Categories: Sales Support & Contact Centre

About Us

JB Business is one of the fastest growing divisions of the JB Hi-Fi Group. We are the market leader in strategic technology procurement with an expansive portfolio including End User Compute, Mobile Devices, IT Hardware, Software Licencing, Networking and Data Centre Infrastructure plus AV Equipment. JB Hi-Fi Solutions also offers, in partnership with Telstra, a full suite of data and mobile services.

JB Business delivers a wide range of solutions into our core industry verticals, which include Education, Government, Retail and Hospitality and Aged Care.


Why Join Us?

  • We have a supportive, transparent and inclusive team
  • JB Hi-Fi and The Good Guys are multi-award winning, iconic retail brands with a rich history in the Australian retail market
  • We support vulnerable members of our community by making donations to our ‘Helping Hands’ and ‘Doing Good’ workplace giving programs. Every dollar our team donates is matched and together we have donated more than $33m to our charity partners.
  • We offer generous team member discounts across The Good Guys and JB Hi-Fi
  • You will have exposure to ongoing training & development opportunities from day one
  • We offer fantastic long-term career opportunities across the broader JB Hi-Fi/The Good Guys group


About the role

An opportunity now exists for an experienced and motivated Sales Coordinator to join JB Hi-Fi’s Commercial Sales division, located in our Support Office in Southbank Melbourne. This role is primarily responsible for supporting a team of Account Managers on a day-to-day basis with the successful fulfilment of orders.

Key responsibilities include:

  • Act as the key point of contact for key accounts
  • Provide exceptional customer service via phone and emails
  • Provide administrative support to Account Managers
  • Liaise with internal and external stake holders
  • Provide quotations (new business & current customers) to our Clients within required SLA's
  • Review backorders and follow-up invoices


About you

To be successful in this role you will be:

  • Able to work well within a fast-paced team environment
  • Have good business acumen and problem-solving abilities
  • Able to provide our Customers with holistic solutions to their requirements
  • Have good written and verbal skills
  • Are competent using the Microsoft Office suite as well as having a working knowledge of Salesforce
  • Have good attention to detail
  • Love working in the ICT technology sector and have IT Knowledge 
  • Have great research skills and the ability to construct winning deals
  • Have a good phone manner and are confident dealing with Customers and Vendors
  • Are a team player and want to make a difference to our business highly regarded/desirable
  • Telstra Knowledge


To Apply

If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply! 

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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