Work with Australia's #1 Electronics and Entertainment Retailer

About Us

The JB Hi-Fi Group brings together two of Australia’s best known and most trusted retail brands, JB Hi-Fi and The Good Guys.

The Group sells an extensive range of consumer electronics, whitegoods, appliances, and home entertainment at great prices combined with genuine personal service from our specialist teams. In addition to operating from over 300 stores in Australia and New Zealand and its websites, the Group also services the commercial, insurance and education sectors and offers information technology and consulting services, through its JB Hi-Fi Solutions business.

Our team is our most valuable asset and together they reflect all that is special and unique about our business. We work hard to create a work environment that celebrates teamwork, nurtures talent, encourages individuality and embraces diversity.

Benefits

• Be part of a diverse, collaborative, and supportive team who are passionate about the work we do.

• Growth mindset culture with a focus on individual skills and career development

• A flexible work environment / work from home

We can offer you a role where you'll be challenged every day to make a difference in a dynamic and fast-paced environment. We can offer a competitive package, great employee discounts, and special offers across JB Hi-Fi and The Good Guys, paid parental leave, and novated leasing.

Responsibilities: 

• Coordinate store maintenance requests ensuring contractors, suppliers and stores prioritise safety, minimise down time and cost of repairs.
• Develop and implement maintenance plans for preventative maintenance.
• Manage maintenance requirements for new stores, relocations and relays are determined and implemented such as air-conditioning and lifts.
• Prepare and provide correct documentation for lease renewal budgeting process.
• Ensure data in the Maintenance System is maintained with accurate information and coordinate any changes.
• Provide feedback and reporting on contractor compliance with Service Level Agreements.
• Carry out accurate and timely invoicing and reconciliation activities to ensure clarity of CAPEX/OPEX investment and that  contractors are only invoiced for work that they do in accordance with SLAs
• Work collaboratively with Finance to ensure supplier invoice payments are paid and that store allocated budgets are tracked and reported on.
• Provide key support and administration for periodic annual essential services audits.
• Maintain effective working relationships with relevant external stakeholders such as contractors and trades.
• Continuously improve skills and knowledge through available online platforms keep up to date with changes to relevant legislation and regulations.

Preferred Experience/Qualifications:

• MS Office Suite
• At least 2 years retail or customer service

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!