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Our team members have always been and always will be the key to our business and its ongoing success. We are committed to supporting their development, diversifying their workplace experiences, and furthering careers at JB.

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JB Hi-Fi Solutions & Commercial Sales

Solutions - Loyalty & Rewards Sales Coordinator

Apply now Job no: 496550
Work type: Permanent Full Time
Location: VIC - Metro
Categories: Sales Support & Contact Centre

About us

JB-Hi-Fi Solutions provides thousands of business across Australia and New Zealand with professional advice, an extensive range of products, and ongoing maintenance services. As one of the oldest and largest single-source suppliers to organisations across Australia and New Zealand, we work with the world’s most respected brands to offer advanced and complete technological solutions.

Underpinning the end-to-end service is a highly experienced technology team that integrates strategic planning, design, implementation, finance, maintenance and life-cycle management know-how, to support an organisations changing requirements over time.

About the position

The position of Solutions - Loyalty & Rewards Sales Coordinator is primarily responsible for supporting a team of Account Managers on a day to day basis. Sales Coordinators require exceptional attention to detail, ability to prioritise and to work in a high paced work environment and the confidence to make decisions for the benefit of the company and respective Account Manager.

Key responsibilities include:

  • Act as the key point of contact for key accounts including providing exceptional customer service via phone and email
  • Provide administrative support to Account Managers
  • Process daily handback files
  • Create product submissions
  • Process orders (B2B and B2B2C) within required SLA’s
  • Review backorders and update late orders with client
  • Liaise with internal and external stake holders
  • Provide quotations (new business & current customers) to our Clients within required SLA's
  • Review backorders and follow-up invoices
  • Process orders (B2B and Telco) within required SLA's
  • Create SKU's

Experience:

  • Experience working in administration/ sales processing
  • Experience using Microsoft Office
  • Experience with Salesforce (highly beneficial)

Key Skills and Competencies:

  • Confident, energetic and self-motivated individual
  • Excellent customer service skills
  • Strong interpersonal skills
  • Experience in an administrative/order processing role
  • A high degree of accuracy in data entry
  • Strong attention to detail
  • A high level of numeracy skills and proficiency with Microsoft Excel
  • Strong organisational skills and dedication to follow through
  • A good knowledge of JB's product range

If this sounds like the role for you, please apply now!

Applications are strictly confidential

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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