Work with Australia's #1 Electronics and Entertainment Retailer

About Us

JB Hi-Fi Group is one of Australasia’s largest and most trusted retailer groups. Specialising in consumer electronics, home entertainment, small appliances, and white goods. JB Hi-Fi’s Purpose is to ‘Help People with Better ways to Live, Learn, Work and Play’. We want to – own the tech and entertainment space, grow our customer base and support our people to be the best and deliver the highest quality service! This is at the heart of our business, and we want you to be a part of it!

Why join JB Hi-Fi?

• We have a supportive and inclusive team that embraces individuality and diversity
• We are one of Australia’s most iconic and trusted brands, with a rich history in the consumer retail industry
• You will have exposure to ongoing training & development opportunities from day one
• We offer fantastic long-term career opportunities across the broader JB Hi-Fi/The Good Guys Group
• Did you know the JB team support vulnerable communities by making donations to our Helping Hands workplace giving program. Every dollar our team donates, JB matches and together we have donated more than $35m to our charity partners to make a meaningful difference to the social and environmental issues that our people are passionate about
• We offer generous team member discounts across a range of products as well as a leading commission structure for sales positions
• We offer flexibility, 12 weeks’ paid parental leave, novated leasing, Employee Assistance Program and more

About the role

As a Home Coordinator, you will have the opportunity to create, support and uphold a culture of collective high performance and great customer experiences across the store, ensuring that the home department is supported, including:

• Working collaboratively as part of a team to deliver a positive experience for both instore and online customers
• Ensuring all Home Department activities meet compliance and legislative standards, with an emphasis on Safety, including in-store process and incident reporting
• Cross train, develop and support sales team members on all aspects of Home Department products and services
• Achievement of sales and profitability targets for your store

About you

• You must enjoy working in a casual and fun atmosphere, having proven retail experience and a broad knowledge of Small Appliances and Whitegoods
• Proven customer service experience and background in cash handling, including the use of EFTPOS facilities (preferably electronic POS systems)
• The ability to sell retail products and merchandise, and the ability to work under pressure

JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!