About Us
With over 200 stores and over 13,000 team members across Australia and New Zealand, JB Hi-Fi is one of Australasia’s largest and most trusted retailers. Specialising in consumer electronics, home entertainment, small appliances and white goods, JB Hi-Fi strives to deliver the most extensive range, cheapest prices and genuine service to customers every day.
The heart of our business is our people, and we are proud of a culture that fosters teamwork, nurtures talent, encourages individuality and embraces diversity.
The JB Hi-Fi New Zealand business comprises 20 stores and a growing online and commercial business. There is a significant opportunity to grow and expand the JB Hi-Fi business in New Zealand and, over the next three years, we will be investing in improving the JB Hi-Fi New Zealand customer offer, refreshing the store network, opening new stores, and upgrading our online platform.
Benefits
We can offer you a role where you'll be challenged every day to make a difference in a dynamic and fast-paced environment. We can offer a competitive package, great employee discounts, and special offers across JB Hi-Fi and The Good Guys, paid parental leave, and novated leasing.
- Be part of a diverse, collaborative, and supportive team who are passionate about the work we do
- Growth mindset culture with a focus on individual skills and career development
- A flexible work environment and competitive salary package
The Role
The Sales Coordinator is responsible for supporting our national team of Account Managers. Sales Coordinators require exceptional attention to detail, ability to prioritise and confidence to make decisions for the benefit of the company and respective Account Manager.
Key Responsibilities:
- Act as a key point of contact for customers and account managers
- Provide exceptional customer service via phone and email
- Process sales orders within SLA’s as required to meet/exceed budgets for the national business
- Liaise with internal and external stakeholders
- Proactively ensure backorders are under control and invoices regularly followed-up
- Monitor open orders and adjust as required
- Assist with the creation of products in the system
- Work collaboratively within the state and national teams
Skills and Experience:
